Privacy Policy

GoSignify LLC (the “Service”) operates https://gosignify.com website, which provides the Service.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the www.gosignify.com website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://gosignify.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more general information on cookies, please read “What Are Cookies”.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Bid Rate Clients set a rate they are willing to pay for services. As an Interpreter, you will be notified about these assignments with a set hourly rate. You decide if you are willing to work for that rate. Additionally, Interpreters may be assigned to these requests automatically, on-demand, by giving prior approval.

GoSignify is used by law firms, consumer health facilities, businesses, enterprises, regular people and more.

GoSignify uses direct deposit to pay Interpreters, so a valid checking account, routing or IBAN number, and billing address are required. During registration, you’ll add your bank information and billing address in order to get paid via the app. Savings accounts, prepaid debit cards, and reloadable bank cards aren’t valid, even if they accept direct deposits. We take protecting your personal information seriously and use the latest encryption technologies available to do so. Your information will never be shared with third parties and is for internal use only. We currently use Stripe payments to process transactions.

We require most interpreters to have at least 1 year of interpreting experience in a professional or volunteer setting. Our matching engine matches you clients based on their particular needs, and whether they require medical or court licensing. However, for uncommon languages for which there are no exams, you may be asked to provide up to 3 references.

Processing time may vary by city, but most registrants are able to begin tasking within four business days of finishing registration. You’ll receive a notification once your registration is processed. If we need additional information from you to process your registration, we will reach out.

Once you have passed our vetting process, complete your profile, and include a professional photo, so you appear confidently in Search. If you are not getting assignments, you may need to be patient and consider a few factors. Demand for your language(s) depends overall demand on the platform for your language pair, the number of interpreters for your language, your rate, and other factors. If you would like to know more about rates. go here.

To become an Interpreter, you will need to meet the following requirements:

  • Be at least 18 years old.
  • Consent to an ID check and credential verification. This helps keep our platform safe for all users.
  • Have a checking account with a financial institution. This is how you’ll get paid through the platform.
  • Have a smartphone. You’ll be managing your tasks through GoSignify.
  • Have an high-speed internet connection
  • Provide valid U.S. Social Security number.
  • California only: Submit a business license confirming you are a sole proprietor. Why do I need this?